Business Appointment SMS Consent
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How Businesses Obtain Customer SMS Consent
Participating businesses are responsible for obtaining and retaining their customers' consent before scheduling SMS appointment reminders through MyReminder.
Businesses may obtain consent through a customer-facing appointment booking form or a documented verbal conversation.
Example of a verbal consent request:
“Would you like to receive text-message reminders about your appointments from [Business Name] through MyReminder?
Message frequency varies based on your appointments. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance.
You can review the Privacy Policy and Terms of Service at https://nsassa.com/myreminder
Businesses should record the customer's response, the date, the phone number, and how consent was obtained.
MyReminder requires businesses to confirm that they have obtained and retained customer consent before submitting an SMS reminder.
Business Appointment SMS Consent
MyReminder, operated by NSASSA LLC, allows registered and approved businesses to schedule appointment reminders for their customers.
Businesses must obtain appropriate SMS consent directly from customers before scheduling text-message reminders through MyReminder.
When scheduling an SMS reminder, the business must confirm that the customer has agreed to receive SMS appointment reminders and that the business has obtained and retained the required consent.
Customers may reply STOP to unsubscribe or HELP for assistance. Message frequency varies based on scheduled appointments. Message and data rates may apply.
